When should I have my myPhoto portrait taken? Is retouching allowed in a biometric photograph? How can I send phone photos for printing? We collected 100 clear answers about Panorama Studio’s most popular services.
Use the search box or select any question. The guide covers myPhoto and official documents, Panorama Lab, online and large-format prints, film developing and digitisation, videotapes, Polaroid-style photos, photobooks, weddings, baptisms, school packages, photo booths and commercial work.
Start here
The most common first questions about myPhoto, portrait editing and sending phone photos.
01When should I have my myPhoto portrait taken?
We recommend having it taken shortly before your appointment or application so the portrait is recent and reflects your current appearance. If the relevant authority has given you specific instructions, follow those.
02Is retouching allowed on a myPhoto or passport portrait?
Panorama makes only the limited corrections accepted by biometric systems, such as light, colour, background and temporary blemishes. We never alter facial identity, features or geometry.
03How do I send phone photos for printing?
Open https://onlineprint.fotopanorama.gr/ in your phone browser, select the photos, size and quantity, then complete the order. No app is required, and the files retain their original quality when you choose the originals from your photo library.
04Which documents can use a myPhoto portrait?
The service is used for procedures that support myPhoto, including certain ID card and driving licence applications. Requirements vary by document and authority, so confirm what your application needs before the session.
05Do you take photos for passports, ID cards and driving licences?
Yes, we photograph you according to the requirements for the document you are applying for. Tell us the country and document type so we can check the size, background and delivery method.
06Can you photograph a baby or young child for a passport?
Yes, we photograph babies and children patiently and adapt the session to their age. It helps if the child is rested, and you should bring the document guidelines when applying to a foreign country.
07Can I wear glasses in a biometric portrait?
Rules for glasses depend on the document and issuing authority, and reflections or shadows may cause a problem. Bring them with you and the photographer will guide you according to the current specifications.
08What should I wear and how should I style my hair for an ID photo?
Choose an everyday appearance that represents you and keeps your face clearly visible. Avoid accessories or hair covering key features unless permitted for religious or medical reasons.
09What is the photographer code in myPhoto and how do I get it?
After the portrait is correctly registered, the photographer gives you the code that links it to the myPhoto process. Keep it available for your application and ask us for guidance if you are unsure where to use it.
10Can I arrange myPhoto while I am abroad?
This depends on the process accepted by the Greek authority and on obtaining a compatible portrait. Contact us before sending a file so we can check whether it can be used and explain the required steps.
11Do I need an appointment for a myPhoto or passport portrait?
Availability may vary by location and time, especially for babies or unusual specifications. Contact us before visiting to confirm whether an appointment is needed and what you should bring.
Mobile and online printing
Guidance on sending files, image quality, cropping and choosing print sizes.
12Does online printing work on iPhone and Android?
Yes, the service runs in a modern browser on iPhone, Android or a computer. If an older device has trouble, update the browser or try another network or device.
13What resolution does a photo need for a good print?
The required resolution depends on the print size and how much the file has been cropped or compressed. Send the original and ask us to confirm suitability for especially large prints.
14Can I print a screenshot or a photo saved from social media?
It can be printed, but screenshots and social-media files usually have lower resolution and more compression. Use the original file when possible and request a check before choosing a large size.
15Why is part of my image cropped when I choose a print size?
Phone photos and photographic paper do not always share the same aspect ratio, so some cropping may be necessary. Check the preview and reposition the frame to protect important faces or details.
16Which photo sizes can I order online?
The online service offers standard and larger sizes, plus a Polaroid-style option. Available formats and prices appear in the ordering tool and should be confirmed when you place the order.
17What is a Polaroid-style print?
It is a photographic print with a white border and an instant-photo look, not genuine Polaroid film. The exact dimensions and crop depend on the option selected in your order.
18What paper is used for online photo prints?
Online photo orders are printed on Fujifilm photographic paper in the lab. Contact us before ordering to confirm available finishes, special sizes or a specific colour requirement.
Photo products and legacy media
Options for photobooks, canvas, porcelain, restoration and digitising analogue media.
19Do you make photobooks from digital photos?
Yes, we can arrange your images into a photobook for a trip, family collection or event. Size, page count, cover, turnaround and price depend on your choices and are confirmed before production.
20Can I have a photo printed on canvas?
Yes, we print your photograph on canvas and recommend proportions and a size suited to the image and space. Available sizes, frame, turnaround and price are confirmed when ordering.
21Do you make porcelain photos for memorials?
We provide porcelain portraits and prepare the image for the selected shape. Dimensions, finish, mounting and turnaround vary, so please request a specific quotation.
22Can you restore an old or damaged photograph?
We can digitise and repair fading, scratches, tears or other damage, depending on the condition of the original. The scope, likely result, turnaround and price are assessed after we inspect the photograph.
23Do you develop photographic film and provide scans?
We accept film for developing and digitising, depending on its type and condition. Ask before drop-off about supported formats, scan resolution, prints, turnaround and cost.
24Can you convert VHS tapes to digital files?
Yes, we convert VHS tapes to MP4 files. Running time, material condition, delivery method and price are confirmed before work starts.
25Do you digitise 8mm film or old family movies?
Yes, we digitise 8mm and Super 8 film frame by frame and deliver it as a modern digital file. Quality, turnaround and cost depend on the type, condition and running time.
Weddings, baptisms and event experiences
Photography, video and interactive services planned around each event.
26Do you cover wedding or baptism photography and video?
Yes, we plan coverage around the event schedule, locations and preferred style. Crew size, hours, deliverables and price are set out in a tailored proposal.
27Can we arrange a next-day photo session?
Yes, a next-day session offers more time and location freedom without the pressure of the event schedule. The date, travel, duration and any permits are agreed in advance.
28Can you plan a sunset photo session?
Yes, we can include golden-hour portraits or organise a separate session. Exact timing and results depend on the season, location, weather and event schedule.
29Do you provide drone footage at weddings or baptisms?
Aerial coverage can be added when the venue, weather, flight rules and guest safety allow it. Availability and cost are confirmed for the specific date and location.
30Can you live-stream the ceremony?
We can arrange a live stream for guests who cannot attend, provided the venue has a suitable connection and grants permission. Platform, cameras, audio, privacy and technical backups are agreed after a site check.
31What photo booth options do you offer for events?
Classic photo booths and other interactive setups are available, depending on the venue and audience. Backdrop, prints, props, operating time and branding are configured in the appropriate package.
32What is the difference between a magic mirror and a 360 booth?
A magic mirror is an interactive mirror for poses and photos, while a 360 booth creates short rotating videos around participants. Space, guest flow and deliverables differ, so we recommend an option after learning about your event.
33What is a wish phone for guest messages?
A wish phone is an audio guestbook that lets guests leave personal voice messages. Its style, operating period and file-delivery method are confirmed with the package.
34How do guests upload photos through a QR code?
Guests scan a unique QR code and open a link where they can upload photos from their phones. No app is required; access duration, limits and privacy settings depend on the selected package.
School photography
Planning photography and keepsakes for schools, associations and families.
35Which schools can you work with?
We provide photography and keepsakes for nurseries, primary schools, middle schools and high schools, subject to area and availability. Contact us early with the pupil count and preferred period.
36Does school photography take place at the school?
It is usually organised on school premises in an area agreed with the administration and suitable for the children. Timing, backdrop, classes and workflow are set before photography day.
37What school keepsakes can you create?
Options may include photographs, albums and personalised items such as mugs, magnets or other catalogue gifts. Availability, design, minimum quantity and price are confirmed in the quotation.
38Can parents order reprints?
Where this service is enabled, parents can use a unique code for private access and a new order. The availability period and print options are confirmed for each school programme.
39How can a parents' association request a school photography quote?
Send the school level, pupil and class counts, area, possible dates and products of interest. You will receive a proposal covering the package, photography process, delivery and terms to be confirmed.
Commercial and hospitality photography
Visual content for products, businesses, accommodation and digital tours.
40Do you provide professional product photography?
Yes, we photograph products for e-commerce, catalogues, social media and advertising. Price and turnaround depend on quantity, size, background, styling, retouching and required file formats.
41Can you photograph our business and team?
We can create staff portraits, workplace images and action shots with a consistent brand style. Before the session, we agree on usage, location, headcount and required deliverables.
42Do you photograph hotels and holiday accommodation?
Yes, we photograph rooms, shared areas, amenities, views and details that present the property clearly. The shot list is shaped around the season, lighting and intended marketing channels.
43Do you provide photography for Airbnb listings?
Yes, we plan images that clearly show the layout, scale and key strengths of the property. Preparation, image count, travel and turnaround are agreed before the appointment.
44Do you create 360° virtual tours for business spaces?
We can create an interactive 360° tour for accommodation, retail or professional premises. Coverage, publishing platform, hosting and price depend on the number of viewpoints and intended use.
45Do you deliver files suitable for websites, social media and print?
We can deliver selected web-ready versions and, when agreed, high-resolution files for print. Dimensions, formats, colour management and usage rights are defined in the quotation.
Locations, orders and contact
Useful information before a visit, order or quotation request.
46Where are the Foto Panorama locations in Volos?
You can find us at 20 Metamorfoseos Street and 199B K. Kartali Street in Volos. Before visiting, confirm which location handles your service and check the current opening hours.
47How can I contact you for information or a quote?
Call +30 24210 29717 or email info@fotopanorama.gr with a short description of your request. For a more accurate reply, include the date, location, quantity and desired deliverable.
48When will my order be ready?
Turnaround depends on the product, quantity, file checks and current workload. The ordering service or shop will provide an estimate, which you should confirm if you have a fixed deadline.
49Can someone else collect my order?
Another person can usually collect it if they have the correct details or order number. Contact us first, especially when the material is personal or payment remains due.
50What information should I send for an accurate quote?
Describe the service, quantity, dimensions or deliverables, date and location, and attach a sample where useful. This allows us to provide a specific cost, turnaround and next step.
Film, negatives and slides
Developing, printing, digitisation and supply of analogue photographic material.
51Which types of photographic film can I bring in for developing?
Bring the film to the shop so we can identify its type and the process required. Before accepting it, we confirm support, turnaround, cost and delivery options.
52Can you make new prints from old negatives?
Yes, we make new prints from old negatives in suitable sizes. Final quality depends on the condition, exposure and sharpness of the original.
53Do you digitise negatives at high resolution?
Yes, we digitise negatives at high resolution for uses such as archiving or large printing. We agree on the resolution and file type before work starts.
54Do you digitise slides at high resolution?
We can scan slides at a resolution suitable for viewing, archiving or printing. Dust, damage and the original focus affect the result, so a sample check may be recommended first.
55Do you sell photographic film?
We sell photographic film subject to current stock. Contact us before visiting with your camera, format and preference so we can confirm an available option.
56How are digitised negatives or slides delivered?
Files can be organised for digital delivery or copied to suitable storage, as agreed. File volume, format and folder naming are confirmed before work begins.
Video and audio cassettes
Transfer of legacy tapes to modern files and playback media.
57Which format do you use for videotape conversion?
All videotapes are converted to MP4 files compatible with modern televisions, computers and mobile devices. The files can be delivered neatly organised on a USB drive.
58Do you transfer VHS-C and S-VHS tapes?
Yes, we convert VHS-C and S-VHS tapes to MP4 using suitable professional equipment. Final quality depends on the recording system and tape condition.
59Do you digitise 8mm, Hi8 and Digital8 videotapes?
Yes, we digitise Video8/8mm, Hi8 and Digital8 videotapes and convert them to MP4. We identify the format and use the appropriate playback equipment.
60Do you transfer miniDV and DV tapes to digital files?
Yes, we convert miniDV and DV tapes to MP4 files. Final quality depends on the recording and condition of the tape.
61Can you digitise Betamax tapes?
Yes, we digitise Betamax tapes and convert them to MP4 using compatible equipment. Turnaround and cost depend on the tape running time and condition.
62Can you handle videotapes recorded in NTSC?
Yes, we also convert NTSC-format tapes to MP4. Tell us that the tape comes from a different television system when you bring it in.
63What if a videotape is mouldy, creased or will not play?
We also handle tapes that require specialist care. Avoid repeated playback attempts because they may worsen the damage; recoverability depends on the tape physical condition.
64Do you convert audio cassettes to MP3 or CD?
Yes, we can transfer playable audio cassettes to MP3 files or CD, depending on your choice. Running time, condition, track separation and delivery medium are agreed in advance.
65Can several tapes be organised on one USB drive?
Yes, if capacity allows, files can be organised into folders on one compatible USB drive. We agree in advance on naming, order and whether you will provide the storage device.
8mm and Super 8 cine film
Frame-by-frame scanning and delivery choices for family cine films.
66Is 8mm and Super 8 film scanned frame by frame?
Yes, 8mm and Super 8 digitisation is performed frame by frame so every film image is captured digitally. Before work starts, we agree on the requested specifications and delivery method.
67How do you tell Standard 8 from Super 8?
The formats have different perforations and image areas, so we identify them directly from the film. You do not need to know the type before bringing it in.
68Which delivery formats are available for an 8mm or Super 8 transfer?
Depending on the agreed service, you can request MP4, DVD, AVI or Blu-ray. We help you choose based on your playback device, editing plans and archiving needs.
69Can the sound from a Super 8 film also be transferred?
Yes, when Super 8 has a readable magnetic soundtrack, we transfer the audio as well. Many Super 8 films are silent, so we first identify whether sound was recorded.
70Should I splice or clean the reels before bringing them in?
Do not splice or clean old film with household materials because this may cause damage. Bring the reels as they are, numbered if you know the order, so we can assess the preparation required.
Large prints and personalised surfaces
Large-scale options for walls, displays, decoration and gifts.
71Do you provide large-format printing?
Yes, we provide large-format printing and recommend a material and size for indoor or outdoor use. Dimensions, finish, turnaround and cost are confirmed before production.
72What is Ultra HD canvas?
Ultra HD canvas is a high-detail print with carefully rendered imagery. We print it in the available sizes and deliver it stretched on a frame according to the order.
73Can you print a panoramic photo up to 60×200 cm?
Yes, we print panoramic photographs up to 60×200 cm. The file aspect ratio and quality must be suitable for the final dimensions.
74Do you print photos or graphics on adhesive vinyl?
Yes, we print photographs and graphics on adhesive vinyl for suitable smooth surfaces. Tell us where it will be applied so we can choose the material, dimensions and cut.
75Can I order a pillowcase with my own photo?
Yes, we create personalised pillowcases with your own photograph. View and order the available options at https://printforyou.gr.
76When does the source photo resolution matter most?
Resolution matters most for large prints, close viewing and products where the image covers a broad area. Send the uncompressed original so we can realistically assess a suitable size.
77What file is best for a very wide panoramic print?
Use the original file with sufficient pixels and an aspect ratio close to the final size, rather than a copy saved from a messaging app. We adapt the crop, border and final size for the best print.
Private customer archive
Information about retrieval, retention and rights relating to stored photographs.
78Are myPhoto portraits stored in Panorama's archive?
myPhoto portraits are stored in Panorama's private archive, using the customer's email as the retrieval key. Panorama accesses them to serve the customer; they are not a public collection.
79Is the standard set of four ID photos kept on file?
Yes, the standard set of four ID photos is stored in Panorama's private archive, using the customer's email as the retrieval key. This helps locate the correct portrait when it is requested again.
80Why is my email needed to retrieve a photo from the archive?
The email acts as the retrieval key for myPhoto portraits and standard four-photo ID sets in Panorama's private archive. Use the same email when requesting a search, and identity details may need to be confirmed.
81Do archived myPhoto or ID portraits expire automatically?
There is no automatic expiry for myPhoto portraits and standard four-photo ID sets in Panorama's private archive. This does not mean irreversible retention: you may request deletion or correction.
82Can I request deletion or correction of an archived photo and details?
Yes, for privacy you may request deletion or correction of your photographs or related details. Contact Panorama from the retrieval email or provide the information needed for secure identification.
83What should I do if my email changed and I need an older portrait?
Contact Panorama and provide the previous email used as the retrieval key. To protect the archive, additional details may be requested before retrieval, correction or updating.
School, wedding and baptism packages
Dedicated pages for school services and event proposals.
84Where can I view school photography packages?
School packages have their own page at https://sxolikesanamniseis.fotopanorama.gr. Start there, then ask for confirmation based on your school's programme.
85Can a school request a tailored keepsake package?
Requirements can be discussed based on pupil count, classes, products and schedule. First visit the school page at https://sxolikesanamniseis.fotopanorama.gr, then send the programme details for a specific proposal.
86Where can parents and schools find information about the ordering process?
The dedicated school-services page is https://sxolikesanamniseis.fotopanorama.gr. The exact process, codes and available options are confirmed for each school's programme.
87How do we request a wedding photography quote or package?
Review the options and submit your request at https://prosfores.fotopanorama.gr. Include the date, locations and services of interest so the proposal can match your schedule.
88Where do I request a baptism photography and video package?
Start your package request at https://prosfores.fotopanorama.gr. Include the date, church or venue, duration and desired deliverables for a more accurate quotation.
Panorama applications and online services
Panorama tools for prints, photobooks, invoicing and remote service.
89What is Panorama Lab?
Panorama Lab is Panorama's own photo-print ordering application. Online ordering is available at https://onlineprint.fotopanorama.gr, where current choices are shown while building the order.
90Can I start a Panorama Lab order without visiting a shop?
Yes, open https://onlineprint.fotopanorama.gr in a compatible browser and build your order in Panorama Lab. Check the photos, sizes, quantities and fulfilment method carefully before submitting.
91What is Online Photobook?
Online Photobook is the online option for arranging photographs into a photobook and preparing your project. Before ordering, check pages, crops, text and the available product specifications.
92What can I order through PrintForYou?
PrintForYou is the e-shop for photo gifts and personalised products. Current availability, design options, prices and turnaround are shown or confirmed during ordering.
93What is TaxOnline and which businesses does it serve?
TaxOnline is Panorama's custom invoicing application serving Panorama Studio, PrintForYou, MagicPhotoBooth and SaveTheLove. It supports lawful invoicing and uses only the integrations necessary for that purpose.
94How does Panorama's remote myPhoto workflow help customers abroad?
In Panorama own remote myPhoto application, customers upload their portrait and signature and the authorised photographer prepares them for the procedure, which is especially useful from abroad. English guidance is at https://fotopanorama.gr/en/myphoto-from-abroad-online-service/.
Specialist photography services
Practical details for memorials, old images, events and commercial presentation.
95Can a porcelain portrait be prepared from a group or old photograph?
Yes, we prepare a porcelain portrait from a group or old photograph by isolating and adapting the face to the porcelain shape. Before production, we provide a preview and confirm the dimensions.
96Do you provide a digital file after restoring an old photograph?
Yes, we provide a digital file after restoration, with or without a new print. File format, resolution and restoration scope are agreed when ordering.
97How is SaveTheLove used for QR guest photo uploads?
SaveTheLove can give guests QR access to upload their own photographs to the event space. Access, duration, management and privacy settings are agreed before activation.
98What should I know about the venue before booking a photo booth?
Provide the available space, access, power supply and installation schedule so the suitable booth can be assessed. The final layout must allow guests and equipment to move safely.
99Can hotel or Airbnb photography be combined with a virtual tour?
Yes, a shared plan can cover accommodation stills and a virtual tour for different marketing channels. Property preparation, viewpoints, tour hosting and deliverables are agreed in the quotation.
100Can you create a consistent series of product photographs for an e-shop?
Yes, we can agree on a common background, angles, lighting and proportions for a consistent catalogue. A sample before the full shoot helps confirm the look, files and level of retouching.
Could not find your answer?
Document requirements, production times and printing options can vary by authority and order. Contact Panorama Studio or read our detailed document and visa photo guide.





